Step-By-Step Procedure

Make a Payment and Refinancing Statement Request

Public Documents

Websites & Login Info

Report a Violation

Make a Payment and Refinancing Statement Request

Paper Check Payments

Homeowners who prefer to pay by paper check may continue to do so by mailing their payment to the address listed on their statement or coupon book, if applicable to their community.

Mailing Address: Timmons Properties, P.O. Box 24446, Nashville, TN 37202

To ensure your payment is applied correctly:
* Make checks payable exactly as instructed on your statement or coupon book.
* Include the remittance slip or coupon with your payment, if provided.
* Write your full account number and property address on the memo line.

Note: Some communities may use a bank lockbox address printed on coupons or statements; always use the payment address shown on your current billing notice.

For more information about Zego on HOA payments, visit: https://www.gozego.com/who-we-serve/homeowners-associations/

 

Statement Request
Refinancing Your Home?


If you are refinancing your mortgage, your lender may require a current account statement showing your HOA balance and account status.

Homeowners can obtain this statement at no charge by logging into the Timmons Properties Homeowner Portal at portal.timmonsproperties.com. Once logged in, navigate to the Documents section of your account to download your most recent statement.

If you are unable to access your statement through the portal and need Timmons Properties to prepare and send it directly to you or your lender, a $50 processing fee will apply.

To request this service, please contact us at customercare@timmonsprop.com or call (615) 383-1777.

Online Payments via the Homeowner Portal

Timmons Properties offers online payments through the homeowner portal, powered by Vantaca. Homeowners can access their account and make payments at:
https://portal.timmonsproperties.com

Once logged in, select “Make a Payment” to be routed to Zego, our third party payment processor, to complete your transaction. Through the portal and Zego, most communities will offer one or more of the following options:
* One time eCheck (ACH) from a checking or savings account
* Recurring eCheck (ACH) for automatic monthly payments
* One time credit or debit card payment
* Digital wallet options (such as Apple Pay or Google Pay), when enabled
Note: Payment convenience fees (for example, on card or certain digital wallet payments) are set and collected by the payment processor and will be disclosed during checkout before you submit your payment.

Important Notes About the Portal and Zego
* The homeowner portal (Vantaca) displays your official owner information, ledger, and current balance for your association account.
* When you click “Make a Payment,” you leave the portal and complete the payment securely through Zego, which processes and transmits your payment back to the association’s accounting system.
* If you experience an issue during payment (for example, an incorrect name or property appearing, difficulty adding a bank account, or a payment not confirming), it may require coordination with Zego support and Timmons Properties to resolve.
For assistance with online payment issues, homeowners may be asked to contact Zego Support or Timmons Properties so the issue can be reviewed and, if needed, escalated and corrected.

Public Association Documents

Public Association Documents

Looking for your community’s governing documents? Many Timmons Properties-managed communities make certain documents — such as CC&Rs, Bylaws, Rules & Regulations, and Budgets — available to the public through our resident portal, without requiring a login.

  • 1Type your community name in the search box below and select it from the list.
  • 2Click “Go to Community Page” — this opens your community’s public homepage in a new tab.
  • 3On that page, scroll to the bottom and look for the “Documents” link to view available public documents.
ⓘ  Not all communities have documents publicly available. If you cannot locate your association’s documents, please contact our office for assistance.
✓
📌 Next step: Your community’s public homepage will open in a new tab. Once there, scroll to the bottom of the page and click the Documents section to view available public association documents.
Go to Community Page →

Websites & Login Info

Homeowner Portal Info

To access the portal page, please navigate to https://portal.timmonsproperties.com/login

Do Not Have a Login

Please click the "Sign Up" link at the bottom of the main page window. The active link will take you to the Registration page: https://portal.timmonsproperties.com/create-account. Fill out the fields from this page, including email, name, phone, account, password, confirm password, and registration key. Then click on the "Sign Up" button.

Do not have a Registration Key

Click on the "Don't have an account number or registration key?" This will take you to the https://portal.timmonsproperties.com/request-account. Complete all the fields of the "Request Account" form and then click on the "Request" button. A Timmon team member will review your request and reply within two business days.

Website Is Not Recognizing Your Password

Please click the "Forgot your login?" This will take you to the https://portal.timmonsproperties.com/forgot-login page. Enter your email address and lick on the “Reset password” button. Please allow up to 15 minutes for the email with the new password to reach your inbox. If the new password you receive does not work, it is almost always due to a typo in which similar-looking characters are mistaken for each other (e.g., lowercase l and capital I, or letter O and number 0).

Report a Violation

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